Musthaves By Elja

We always do our best to ship your order as neatly and correctly as possible. Of course, something can always go wrong when delivering your packages. If this is the case, we can always find a solution together. To do this, follow the following steps:

Step 1:
Always check your package carefully upon receipt.

Step 2:
If you notice something is wrong or damaged, please contact us by email or telephone as soon as possible.

Step 3:
Mention the damage in the email and take a photo of the product.

Step 4:
We will try to respond as quickly as possible with an appropriate solution. We aim to answer your email within 1 working day.

Below you will find an overview of the terms and conditions of the return policy.
• Contact us within 3 days
• Return the product within 14 days
• The product must not have been worn, damaged or used (worn)
• The product must be shipped in the correct packaging so that it is not damaged during shipping
• Items SALE items cannot be returned